I canceled one of my credit cards that were associated with my Microsoft Account as a backup payment card. There is one other credit card and a PayPal account also associated with the account.
For some reason one—and just one out of a dozen—purchases in the Windows Phone Marketplace was charged to this canceled credit card. Now I am stuck with a problem that I cannot seem to resolve:
The Microsoft Account billing web site allows me to add new payment methods, but not to change the payment method for a failed payment. I cannot remove the old credit card either because it has a outstanding payment
Of course, Microsoft does not offer support for Microsoft Accounts and billing in my home country of Norway. So I have no way of contacting them about the issue.
I got a menacing email saying my account would be closed for further purchases if I did not resolve this issue quickly.
What the beep am I supposed to do?
I have never had this much trouble for a 7 NOK app on iOS nor Android before!