Windows Phone Stack Exchange is a question and answer site for enthusiasts and power users of Windows Phone OS. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

My download of the Smart Shoot app (a Nokia camera lens on the 920) failed when it needed an update last week. Since then, it displays an "attention required, tap to retry" message. When I tap, it downloads halfway and then fails again.

I am unable to cancel the app or uninstall Smart Shoot completely because those options are greyed out.

share|improve this question
are you connected to wifi or are your trying to download over the network. Try connecting to a wifi and download the app. – franklins Dec 21 '12 at 15:42
Unfortunately, I've tried both on wifi and over the network. Originally, I was downloading over 4G, but I've retried on both. – Gundabad Dec 26 '12 at 13:37

I think in downloads hold down on it then 'cancel download' . Then try and download the app again.

share|improve this answer
Thanks Joe, but the 'cancel download' option was greyed out. After about a month, the pending download did go away on its own, and I was able to re-initiate the update. – Gundabad Mar 7 '13 at 16:19

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.