Take the 2-minute tour ×
Windows Phone Stack Exchange is a question and answer site for enthusiasts and power users of Windows Phone OS. It's 100% free, no registration required.

I've had GMail configured as a mailbox on my Windows Phone for almost a year now, and more recently, I've noticed that I cannot see the full message.

Instead of seeing the "Download message and internet pictures" link at the bottom of the message, I'm seeing "[Message clipped] view entire message". When I click on the "view entire message" hyperlink, I get an alert come up saying:

Can't open link
The linkcan't be opeend from an email message
[ close ]

Is there a configuration setting that needs to be changed, either on GMail, or on the device, that will let me read email in my GMail account on my phone?

share|improve this question
Are you connecting via IMAP, POP, or EAS? –  Nate Mar 8 '13 at 21:40
@Nate it was added as a "google" account (i.e. with all the contact synchronisation as well) - it doesn't seem to identify the account type as any of those you mention –  Rowland Shaw Mar 9 '13 at 16:03
I believe that is EAS (at least for now). I have mine setup the same way. Have you tried deleting the account and re-adding it? –  Nate Mar 11 '13 at 16:39
What version of windows phone is this? –  karancan Mar 30 '13 at 19:18
@karancan 7.5 and 7.8 –  Rowland Shaw Mar 31 '13 at 11:47
add comment

Know someone who can answer? Share a link to this question via email, Google+, Twitter, or Facebook.

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.