OneNote on my Windows Phone 8 “can't sync”

Question

OneNote was working and synchronising but then stopped. I may have reorganised some files on my SkyDrive and now OneNote is stuck. It says "can't sync" and there's no error or detail to help me.

Answer 1

In Desktop OneNote, click the drop down of your note filename on the top left and you'll see a list of notebooks.

Right-click the notebook and click Notebook Sync Status...

In the next dialog, you'll see the SkyDrive path to the file. Open it and remember where it is.

Now open the Office phone app and allow time for it to refresh your SkyDrive files. Then, browse to the location above and open the notebook.

This will cause the OneNote phone app to update and all should be well again (for a while ;))