Unanswered Questions

6
votes
0answers
334 views

Excel file in SkyDrive has conflicts, even though it's only updated from the phone

I have an Excel file in SkyDrive that I update every few days, always from my phone. However, sometimes when I try to save, Excel says Can't upload, A conflict occurred.... Then I have to resolve the ...
5
votes
2answers
119 views

How to determine if whole-device encryption enabled?

If someone hands me a Windows Phone 8.1 device, how can I determine if the phone has whole-device encryption enabled? Is there somewhere in the settings that indicates this?
5
votes
2answers
2k views

Unable to turn on WiFi on Nokia Lumia 925

I've been running Windows Phone 8.1 Developer Preview on a Nokia Lumia 925 for the past few weeks and everything has been fine. I come into work this morning and I notice that the WiFi is off. I tried ...
4
votes
1answer
100 views

Move a notebook from Phone to OneDrive

Problem I have a Windows Phone 8. Its OneNote app has two notebooks. One of the notebooks has "Phone" as its location, the other has "SkyDrive" (now OneDrive) as its location. Shaun's Notebook - ...
4
votes
1answer
851 views

Lumia 630 dual sim Windows Phone showing update demo content instead of phone reset in about

I did hard reset on my phone which is Nokia Lumia 630 Dual Sim, after resetting, I got what I think may be bugs. I am mentioning them one by one as follows: I am unable to hard reset my phone when I ...
4
votes
1answer
277 views

How to zoom out/resize font on Microsoft Word documents?

Is there a way to resize the whole document to a smaller font in order to have it fit in my screen without looking weird or unreadable because of tables and indents? The best way I've found so far is ...
4
votes
2answers
164 views

Cortana not always shuffling music when asked

When I ask Cortana to "shuffle all music", sometimes it works yet sometimes I still get my songs played in alphabetical order. Why is this? Is there a special instruction I should say so I can get my ...
4
votes
1answer
233 views

Is there any Windows Phone 8 app that supports multi-disc albums?

Xbox Music, Nokia Music, and every third-party music player I could find in the Windows Phone Store all have the same problem: none of them recognize albums having multiple discs. So, if you want to ...
3
votes
1answer
198 views

Windows Phone Recovery Tool: operation ended with failure, phone keeps restarting

I tried to downgrade my Lumia 1020 from 10 to 8.1 using the Windows Phone Recovery Tool After downloading the required data, when I try to install the data my phone restarts and stops the ...
3
votes
0answers
49 views

How to get an app off the recent list when sharing files?

When sharing files, recently used apps are supposed to be listed at the top, under the "recent" heading, with the rest below, under "more". My problem is that the "recent" list includes an app ...
3
votes
1answer
733 views

Not able to create live folders after Lumia Denim Update on Lumia 520

I updated my Lumia 520 to the latest Lumia Denim firmware yesterday, and now I am not able to create live folders. I have dragged one app over another but it did not work. That is how we create them ...
3
votes
0answers
108 views

Is it possible to enable the Chinese Cortana on Windows phone?

This is the Chinese version of Cortana: Is there any way I can enable it? Changing my phone to Chinese doesn't work.
3
votes
0answers
384 views

Poodle SSL 3.0 issue, no update for Windows Phone?

Hi just checked my 1320 need a fix for Poodle. Is an update available? I used https://www.poodletest.com/ and found that IE is vulnerable to SSL 3.0 attacks. I think a fix is much needed as mobiles ...
3
votes
1answer
311 views

Why cortana works differently for keyboard and voice(Offline)

I've been playing around Cortana. I was looking for all the offline commands. I've noticed something that cortana behaves differently for voice command and keyboard. I said 'Open Internet Explorer'. ...
3
votes
1answer
205 views

How to open OneNote notebook from OneDrive group?

I have updated to Windows Phone 8.1 Update 1 through developer preview and now I can't open notebooks that are part of OneDrive group. In previous versions of Windows Phone I used to browse to the ...

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