Unanswered Questions

7
votes
2answers
190 views

Mail reloads all messages periodically

Every month or two, mail reloads all of the messages on my account. This shows that I have hundreds of new messages, when only a few of them are really new. What's going on? I don't know how much ...
5
votes
1answer
94 views

How to determine if whole-device encryption enabled?

If someone hands me a Windows Phone 8.1 device, how can I determine if the phone has whole-device encryption enabled? Is there somewhere in the settings that indicates this?
5
votes
2answers
1k views

Unable to turn on WiFi on Nokia Lumia 925

I've been running Windows Phone 8.1 Developer Preview on a Nokia Lumia 925 for the past few weeks and everything has been fine. I come into work this morning and I notice that the WiFi is off. I tried ...
4
votes
0answers
724 views

Lumia 630 dual sim Windows Phone showing update demo content instead of phone reset in about

I did hard reset on my phone which is Nokia Lumia 630 Dual Sim, after resetting, I got what I think may be bugs. I am mentioning them one by one as follows: I am unable to hard reset my phone when I ...
4
votes
1answer
147 views

Cortana not always shuffling music when asked

When I ask Cortana to "shuffle all music", sometimes it works yet sometimes I still get my songs played in alphabetical order. Why is this? Is there a special instruction I should say so I can get my ...
4
votes
0answers
307 views

Excel file in SkyDrive has conflicts, even though it's only updated from the phone

I have an Excel file in SkyDrive that I update every few days, always from my phone. However, sometimes when I try to save, Excel says Can't upload, A conflict occurred.... Then I have to resolve the ...
3
votes
0answers
39 views

How to get an app off the recent list when sharing files?

When sharing files, recently used apps are supposed to be listed at the top, under the "recent" heading, with the rest below, under "more". My problem is that the "recent" list includes an app ...
3
votes
1answer
74 views

Move a notebook from Phone to OneDrive

Problem I have a Windows Phone 8. Its OneNote app has two notebooks. One of the notebooks has "Phone" as its location, the other has "SkyDrive" (now OneDrive) as its location. Shaun's Notebook - ...
3
votes
1answer
704 views

Not able to create live folders after Lumia Denim Update on Lumia 520

I updated my Lumia 520 to the latest Lumia Denim firmware yesterday, and now I am not able to create live folders. I have dragged one app over another but it did not work. That is how we create them ...
3
votes
0answers
377 views

Poodle SSL 3.0 issue, no update for Windows Phone?

Hi just checked my 1320 need a fix for Poodle. Is an update available? I used https://www.poodletest.com/ and found that IE is vulnerable to SSL 3.0 attacks. I think a fix is much needed as mobiles ...
3
votes
1answer
184 views

How to open OneNote notebook from OneDrive group?

I have updated to Windows Phone 8.1 Update 1 through developer preview and now I can't open notebooks that are part of OneDrive group. In previous versions of Windows Phone I used to browse to the ...
3
votes
0answers
79 views

Getting “An unkown error has occurred” when I attempt to manually update my Samsung Focus to 7.8

I was recently given a 1st generation Samsung Foucs i917. Of course, being one of those "hacker" (for lack of a better word) kind of guys, one of the first things I tried to do was update it to ...
3
votes
1answer
227 views

How to zoom out/resize font on Microsoft Word documents?

Is there a way to resize the whole document to a smaller font in order to have it fit in my screen without looking weird or unreadable because of tables and indents? The best way I've found so far is ...
3
votes
0answers
211 views

Is there any Windows Phone 8 app that supports multi-disc albums?

Xbox Music, Nokia Music, and every third-party music player I could find in the Windows Phone Store all have the same problem: none of them recognize albums having multiple discs. So, if you want to ...
3
votes
0answers
323 views

Unable to install some apps from memory card

I brought a new Lumia that runs Windows Phone 8 and now I am trying to install apps by manually downloading them and then installing it through the SD card (Store > SD card). I have installed some of ...

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