I've tried restarting the phone, taking out battery and sim, and connecting and disconnecting from the Wi-Fi network. But nothing has worked so far. Strangely enough my Castle Clash works but nothing else that requires a connection.

My phone is a Microsoft Lumia 640 single sim with Windows Phone 8.1

  • 4
    Can other devices on the same WiFi see the Internet?
    – Rowland Shaw
    Dec 5 '15 at 20:04
  • Sounds like the DNS settings for your wifi network are incorrectly configured. Does your phone work on another wifi network? Dec 5 '15 at 21:54

Try restarting your phone a few times and wait at least 10 seconds before You turn him on again. Delete the internet connection from your phone and wait at least a minute. Then fill in the password of the internet connection and normally it'll work. If it doesn't There will be something wrong with your phone or your access point.

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