When I try do download apps on this phone it tells me to change settings in "my family". When I go to "my family" on windowsphone.com I get a "internal server error". I've tried different windows live accounts and tried Zune and get the same message. How can I enable the phone to download apps?
Go to https://live.xbox.com/en-US/Account/Settings and log in there. If it asks you to log in with your parental id, then your account was set up as a child and you need to find the parent account that set it up originally to allow app downloads.
Change your date of birth to over 18 on your Microsoft account it worked for me