It shows an phone update for my phone but it is showing 0% from 7AM.It is not moving and my internet connection is fine.What is the problem.Please help me.I could not download apps from store also it is showing 0% from morning for apps also.
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Are you on WiFi or cellular? If on cellular, turn cellular off and switch to WiFi and try again.– codezombieDec 11 '15 at 18:35
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It happens at times,please try closing all the apps that are waiting to update or download and then switch off and on again!– AstrofunMar 24 '16 at 5:15
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As Windows phone don't allow phone update to be downloaded using cellular network,in Cellular network you will see "Downloading 0%",
but as you switch to Wi-Fi you will see it downliading.
- In store also, small apps will be downloaded using Cellular network,
for apps with big size like >100 MB, you need Wi-Fi Connection.
answered Mar 23 '16 at 19:31
