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This question already has an answer here:
It's been days that I have this phone I can't even download an app it keeps on telling me to set up my family please people help me set up my family I your help.
I wanted to download whatsapp but it tells me the same thing plz help me guys.
This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
Are you under the age of 18? In that case, you need to add yourself as a child to one of your parents' account. You can do this by referring to this article: http://www.windowsphone.com/en-in/how-to/wp8/apps/set-up-my-family-for-windows-phone. And if you don't want to do this, the simple solution is to create a new account and sign in with that or change your birthday in your Outlook settings which can be done by referring to this: http://windows.microsoft.com/en-us/windows/child-birthdate-microsoft-account
