I do not want to do a hard reset as I am using phone, but I do not know the password. Can I reset the password somehow?


You cannot change the password from your phone, other than by logging on in Internet Explorer and doing it from there. If you do change your password via the Microsoft website (and to be honest, that's a lot easier to do on a normal PC), your phone will then prompt you to enter the new password without requiring a hard reset or losing any data.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.