How did you do this on your lumia 1020? that is what I have, but am having trouble figuring out how to do it. I see the name of the app but cannot find it in the store or on my phone. I would like to save texts for legal reasons so it is important. I would like to save them to my computer once they are in a file so I can have them once I get a new phone.


contacts+messages backup app can be used to store the messages for transferring to other Windows phones.

  1. This app will be located in Settings. Hence go to Settings->Contacts + messages backup.
  2. Now select backup option. Welcome screen of the app

  3. Select SMS, MMS or Contacts and click backup. Selection screen

  4. You can restore the backup from an another phone.

Note : The app will recover backups only if it is present in the folder named 'backup+restore' on the SD card.

Known Issue: Restoring a backup of messages from a dual SIM Windows Phone restores all messages to message store for the first SIM/slot.

  • It may be worth expanding your answer to include steps of how to use this to export the messages to a file – Rowland Shaw Feb 16 '16 at 8:34

Microsoft's app Transfer my Data helps you to backup you data to SD card and later import from the backup on an another phone.

Note :

  • This application will restore your messages correctly in Dual SIM phones (some apps restore all messages in SIM1).
  • This application will also restore your contacts will their contact pics.

Steps :

To create a backup follow these steps :

  1. Open the app
  2. Click on the menu (3 dots ...) at the right side bottom.

Menu(pivot) icon

  1. Click on the Export to SD card option.

Export to SD card option

  1. Now select Contacts, Text messages and MMS (whichever is required). And click next.

Selection menu

  1. Now you will see the progress in the screen. This usually takes a minute or too.

Progress screen

  1. Once the backup is complete you will see a screen with a the location of the backup.

Final screen

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.