How to block calls (and preferably SMS too) on WP 8.1?

Seems that WP 8 had an option in Settings "Call & SMS filter" that doesn't exist at all in this version. No options present in the phone book/calls list. The company tells me they cannot do that. HELP! :/

P.S. if it helps, WP is on model BLU WIN JR W410a.

2 Answers 2


You should have "call + SMS filter" in settings, using that you can block calls and SMS.

Or in Call History tap and hold to any contact you will have context menu showing,
- details
- delete
- block number...
- add to speed dial.

I have these settings on my Lumia 525,530
OS Version : 8.10.14219.341 - same in both.

  • Hi Nirav! Do not know why, but the block options do not exist - neither in Call history, nor in Settings. Not in WP 8.1 version at least.
    – Srdjan T
    Feb 29, 2016 at 17:20
  • 1
    can you please specify your WP 8.1 OS version and Software Release!!! and your lumia device model as well... Mar 1, 2016 at 6:26
  • 2
    it's not Lumia, it's BLU WIN JR W410a model, operator Open Market Device (BLU), OS version 8.10.12400.899, software WP 8.1. Hope this helps.
    – Srdjan T
    Mar 12, 2016 at 19:58

I assume that your windows phone is the latest update.. Before I go to a solution,

here's my phone extras & info

  • Software release = Lumia Denim
  • Firmware update notifier
  • Lumia First Use Experience
  • Rate Us 3..0.0.6
  • SIM Unlock
  • SpamFilter >> check with your version, same as me or not?

If some software is not the same like my phone, then you should download the software namely SysApp Pusher, this software use to push notification new update software to your phone.


  • Go to the settings.
  • Open, call + SMS Filter, turn ON block call+sms.
  • To block number, you just need tap and hold the number (in history or messaging) and block the number it's automatically add the number to "block number list" on call+sms filter.

Fyi, my phone is lumia 720 & os version (8.10.14219.341)

  • Thanks RizGuard, found the Call+SMS filer option with the app but says "This app is not available for your device"...
    – Srdjan T
    Feb 29, 2016 at 19:43

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