When I'm in certain apps like when I'm trying to download wallpaper when I go to save the wallpaper a message will pop up saying I cant save the image I have to remove Zune from my desktop first and IV tried the stop the music apps they are not working either.

  • 2
    Please clarify which phone you have as well as what version of Windows Phone it's running.
    – Indrek
    Mar 1, 2016 at 12:32
  • 1
    What exactly does the message say?
    – Rowland Shaw
    Mar 2, 2016 at 15:02

1 Answer 1


Zune Music and Groove Music are the same in Windows 10 desktop. So try running

remove-AppxPackage Microsoft.ZuneMusic_3.6.12711.0_x64__8wekyb3d8bbwe

in a command line prompt or Power shell with admin rights.

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