I bought Lumia 550 with Windows Phone 10 1,5 month ago.

And have a trouble with a phone, after unlocking, sometimes it reboots (I think something causes OS to crash), it often 10 or more times a day, depending on usage.

I downloaded Field Medic application and found reports of OS crashes(OS crash 00000175).

I tried everything from removing the SD card to hard resetting and Windows Device Recovery Tool. Nothing helped.

What do you think about OS crash 00000175 and what can I do other than going to service center?

  • 1
    What do you mean when you say you "unblocked" the phone? – Rowland Shaw Mar 8 '16 at 15:50
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    Also, have you tried a soft/hard reset? – Rowland Shaw Mar 8 '16 at 15:51
  • @RowlandShaw Yes, i tried both, hard and soft reset. Unblock means press unlock button and enter PIN, but sometimes i can't enter pin because os crashes and reboot =) – Sam Mar 8 '16 at 16:01
  • Have you checked for any available updates? Are you running an insider build at all? – Rowland Shaw Mar 8 '16 at 16:45
  • @RowlandShaw, installed latest available update for common users. – Sam Mar 8 '16 at 18:27

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