In February 2016, my yahoo verizon email stopped syncing and I receive an error message 80072FA8 on my Nokia Lumina 900 Windows phone, Vers 7.8. I still receive my email on my Dell (running MS Windows 10), a Samsung tablet and a Nook tablet, all with the same account settings. I worked with my service provider who tried many things including, but not limited to, a hard reset. All were unsuccessful. I worked with MS Windows phone tech support and still no solution to the problem. I find it illogical that no one recognizes a specific error message and does not know how to correct it. Account settings have not changed: Pop3 incoming.yahoo.verizon.net, Smtp outgoing.yahoo.verizon.net. Both require authentication. Both require secure connections. Incoming port 995, outgoing port 465. Also says, not updated, We're having a problem downloading messages. Make sure you have a connection and your acct info is correct. However, I have the latest published firmware revision update: 2175.2307.8862.13100.

Does anyone have a solution to this problem?

  • Possible duplicate: windowsphone.stackexchange.com/q/12389/106 – Rowland Shaw Mar 10 '16 at 9:35
  • Are you able to browser the Internet generally from your phone, including logging in to Yahoo email via the web browser? – Rowland Shaw Mar 10 '16 at 9:37
  • Yes I can. I decided to change from Yahoo Verizon to simply Verizon email. I lost a lot of email information, but my frustration was high. I was able to get my email on my computer, tablets again but when I went to the Windows phone, it had recognized Verizon but interestingly it automatically entered incoming and outgoing settings which were different from the most recently published settings i used on my computer and tablets. BUT I was now able to get email. This worked by luck. The settings the phone put in do not match the published Verizon settings. I'm changing to an iphone. – Patricia Mar 16 '16 at 19:10
  • This is exactly the same issue I have had for some weeks - same ports mentioned etc etc - and using a windows phone - the only difference being my internet provider is virginmedia. Did you find a solution? Or did it result in you changing your phone? sorry to trouble you. I relate to that same degree of frustration. Thank you. – user21496 Jun 11 '16 at 13:53

Your Answer

 

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.