here's the garmin program[![][1]]2[

Above is a screenshot of the installation shot the update process. I tried to download Windows Phone recovery tool, I instead get a setup for GARMIN EXPRESS which doesn't detect my phone. I am using a Nokia Lumia 520. How can I use the recovery tool?

Below are additional screenshots

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2 Answers 2


You didn't download it from right site. If you want Windows Phone Recovery Tool for your PC you can download it here. For mobile this app doesn't exist

EDIT: Try to find Garmin Express on your PC and uninstall it.

  • it still installs garmin express Apr 4, 2016 at 7:36
  • It's not posible i tried and download start intermidiatly - WRT
    – GlacialMan
    Apr 4, 2016 at 8:59
  • does anyone know a way out? please help Apr 4, 2016 at 17:29
  • 2
    Maybe you could share a screenshot of the Garmin Express installer that launches when you try to install the Recovery Tool ? but as GlacialMan said, I don't see how you can get a different installer with this link. Apr 5, 2016 at 7:38
  • 1
    no one know what Garmin Express work on you PC, maybe it's virus
    – GlacialMan
    Apr 13, 2016 at 15:42

As GalcialMan stated remove theat Garmin thing and download the Recovery Tool somewhere "safe" like form the official FAQ site: https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

My Lumia 950 sometimes only gets recognized when I restart the phone while being connected to my PC while the recovery tool is already running.

If this doesn't work you can also check if something called "Emergency Download Driver" from Microsoft/Nokia is installed.

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