2

here's the garmin program[![][1]]2[

Above is a screenshot of the installation shot the update process. I tried to download Windows Phone recovery tool, I instead get a setup for GARMIN EXPRESS which doesn't detect my phone. I am using a Nokia Lumia 520. How can I use the recovery tool?

Below are additional screenshots

enter image description here

enter image description here

Improve this question
3

You didn't download it from right site. If you want Windows Phone Recovery Tool for your PC you can download it here. For mobile this app doesn't exist

EDIT: Try to find Garmin Express on your PC and uninstall it.

Improve this answer
6
  • it still installs garmin express
    – Blaise Lukwayi N
    Apr 4 '16 at 7:36
  • It's not posible i tried and download start intermidiatly - WRT
    – GlacialMan
    Apr 4 '16 at 8:59
  • does anyone know a way out? please help
    – Blaise Lukwayi N
    Apr 4 '16 at 17:29
  • 2
    Maybe you could share a screenshot of the Garmin Express installer that launches when you try to install the Recovery Tool ? but as GlacialMan said, I don't see how you can get a different installer with this link.
    – Michaël Polla
    Apr 5 '16 at 7:38
  • 1
    no one know what Garmin Express work on you PC, maybe it's virus
    – GlacialMan
    Apr 13 '16 at 15:42
1

As GalcialMan stated remove theat Garmin thing and download the Recovery Tool somewhere "safe" like form the official FAQ site: https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

My Lumia 950 sometimes only gets recognized when I restart the phone while being connected to my PC while the recovery tool is already running.

If this doesn't work you can also check if something called "Emergency Download Driver" from Microsoft/Nokia is installed.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.