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When I tap on all apps I always find that Microsoft weather app has a blank blue tile and the same thing applies to Microsoft Groove. I have discovered that uninstalling the app and reinstalling it recovers the lost icon as I did with MSN News. Now I can't uninstall Microsoft Groove and Microsoft Weather apps? How do I solve this problem without resetting my device?

For your information these two apps are functioning well except for this somewhat trivial problem.

My phone is a Microsoft Lumia 640 XL running Windows 10 Mobile

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Unfortunately Weather and Groove are OS apps and cannot be removed. Have you tried a soft-reset to fix the problem? (Hold Power + VolumeDown.)

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  • No, I haven't because I afraid to lose my call history and SMSs. – mms911 Apr 15 '16 at 15:43
  • @mms911 A soft reset won't lose anything. It's essentially the equivalent of taking the battery out. – RareNCool Apr 15 '16 at 17:38
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    I have the same issue after upgrade to windows 10 mobile on my Lumia 532. Unfortunately soft reset didn't help. Any other ideas? – user20854 May 3 '16 at 12:09
  • Usually these kind of problems you encounter after a W10 upgrade can only be solved by doing a hard reset (which I do recommend). – Thomas Jun 7 '16 at 9:44
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My problem has been solved without any intervention from me either with a soft reset or a hard reset. I think Microsoft silently updated their apps. Now Microsoft Weather and Groove tile icons appear correctly in all apps list.

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