6

When I tap on all apps I always find that Microsoft weather app has a blank blue tile and the same thing applies to Microsoft Groove. I have discovered that uninstalling the app and reinstalling it recovers the lost icon as I did with MSN News. Now I can't uninstall Microsoft Groove and Microsoft Weather apps? How do I solve this problem without resetting my device?

For your information these two apps are functioning well except for this somewhat trivial problem.

My phone is a Microsoft Lumia 640 XL running Windows 10 Mobile

Improve this question
2

Unfortunately Weather and Groove are OS apps and cannot be removed. Have you tried a soft-reset to fix the problem? (Hold Power + VolumeDown.)

Improve this answer
4
  • No, I haven't because I afraid to lose my call history and SMSs.
    – mms911
    Apr 15 '16 at 15:43
  • @mms911 A soft reset won't lose anything. It's essentially the equivalent of taking the battery out.
    – RareNCool
    Apr 15 '16 at 17:38
  • 2
    I have the same issue after upgrade to windows 10 mobile on my Lumia 532. Unfortunately soft reset didn't help. Any other ideas?
    – user20854
    May 3 '16 at 12:09
  • Usually these kind of problems you encounter after a W10 upgrade can only be solved by doing a hard reset (which I do recommend).
    – Thomas
    Jun 7 '16 at 9:44
1

My problem has been solved without any intervention from me either with a soft reset or a hard reset. I think Microsoft silently updated their apps. Now Microsoft Weather and Groove tile icons appear correctly in all apps list.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.