5

I've had GMail configured as a mailbox on my Windows Phone for almost a year now, and more recently, I've noticed that I cannot see the full message.

Instead of seeing the "Download message and internet pictures" link at the bottom of the message, I'm seeing "[Message clipped] view entire message". When I click on the "view entire message" hyperlink, I get an alert come up saying:

Can't open link
The linkcan't be opeend from an email message
[ close ]

Is there a configuration setting that needs to be changed, either on GMail, or on the device, that will let me read email in my GMail account on my phone?

| improve this question | |
  • Are you connecting via IMAP, POP, or EAS? – Nate Mar 8 '13 at 21:40
  • @Nate it was added as a "google" account (i.e. with all the contact synchronisation as well) - it doesn't seem to identify the account type as any of those you mention – Rowland Shaw♦ Mar 9 '13 at 16:03
  • I believe that is EAS (at least for now). I have mine setup the same way. Have you tried deleting the account and re-adding it? – Nate Mar 11 '13 at 16:39
  • What version of windows phone is this? – karancan Mar 30 '13 at 19:18
  • @karancan 7.5 and 7.8 – Rowland Shaw♦ Mar 31 '13 at 11:47
2

For me, this issue only affected Windows Phone 7.5 and 7.8. Since upgrading to Windows Phone 8.0, I'm no longer seeing this issue.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.