I often erroneously receive MMS messages from "mobile operator." It gives me the option to download the message, but downloading it has a 100% failure rate and just changes the text to say "Couldn't get message." This happened frequently on 8.1 but has become worse since upgrading to 10.

(I'm uncertain if this is a Windows phone problem or a T-Mobile problem, but I have never seen this on Android/iOS. The errors occur when I receive a message and have cellular data enabled, but not when WiFi is enabled.)

I don't want to keep losing messages this way. How can I recover the original text?

enter image description here

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.