When I tap a PDF attachment in Outlook I get asked "Search for app in the store". If I click Yes, I get to a blank page in the store.

I tried tapping save and navigating to a folder but nothing ever gets saved. I downloaded PDF Reader from the store but that didn't help.

All other attachments open fine - any idea how to get PDFs opening?

If I try opening a PDF from OneDrive I get asked which app (Adobe, Edge or Reader) and all work fine.

Thanks Nokia 640XL + Windows 10

  • try using adobe reader. it works like charm
    – Ram Raj
    May 9, 2016 at 17:47
  • 1
    @RAMRAJ It is already mentioned in the question that he tried adobe reader. Please read the question carefully.
    – Kolappan N
    May 13, 2016 at 17:11
  • Does this happen with every PDF files in your email or just one or two PDF files? Because this can happen if your PDF files are corrupted Oct 7, 2016 at 9:29

2 Answers 2


You can try something like this :

Long-press on the attachment, you should see a menu with "Open" "Save"

Save the PDF you received where you want on your phone, then browse it from the phone explorer. I can open the file directly from the app (asks me which app I wanna use), but I guess that works as a workaround for you

  • I tried tapping save and navigating to a folder but nothing ever gets saved. The author said in his question that he already tried what you said i.e) saving the file. Please read the question fully and carefully before answering.
    – Kolappan N
    May 13, 2016 at 17:14

The microsoft pdf reader app on Windows Phone is now replaced by Microsoft Edge. You have to use Microsoft Edge now to open pdf files.

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