I was asked to update the whatsapp and after the update, it never opened again.

I have uninstalled and downloaded a new one, but I'm having the same problem.

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    I had this problem before, with Messenger... it was a bug on the insider build. The temporary "solution" was to install Transparent Tile Pack, add and use the new icon.. – miguelmpn May 20 '16 at 8:35

I'm having the same issue. It seems they have broken the app for Windows Phone 7.8 at least (i use a Lumia 800) with the latest update ( I have already contacted the WhatsApp support (support@whatsapp.com). This is their answer:

- WhatsApp Support -

Hi, Thanks for contacting WhatsApp. Your request has been received. The solutions to most issues can be found by searching our FAQ. Please understand that we prioritize reports of issues with the application and provide a comprehensive FAQ to solve most other questions. One thing we recommend is rebooting your phone (turning it off then on), which often times helps solve issues. If you haven't done so already, please send us your phone number in full international format, including the country code. You can reply to this email to add an update.

WhatsApp Support Team

I then sent them my phone number. Now I'm waiting for a response .... Maybe if you contact them too, they will fix the problem earlier :)


EDIT: The latest update fixed the issue for me.

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    I can't reply to Martin's post cuz of no reputation. But I can confirm: I can't open WhatsApp with the latest update on my Lumia 800. – nerdrocker May 20 '16 at 19:42

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