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I am using a Lumia 640XL running Window 10, version 1607, OS build 10.0.14356.1000.

I've got a problem with the keyboard. I can only type within Microsoft apps (such as Messaging, Edge etc.) but I am not able to type anything on other non-Microsoft apps (such as Facebook, Messenger, 6tag etc.) even though the keyboard does appear when I touch the field. Nothing appears when I touch the letters, numbers on keyboard.

A soft reset didn't work. So how can I fix it?

UPDATE: It's is a problem with the Vietnamese keyboard. i.e. I can type English normally. I have updated the title to reflect the same.

  • Have you tried restarting your phone? Soft-reset? – RareNCool Jun 2 '16 at 15:22
  • Try removing and adding the keyboard again. @RareNCool He already mentioned in his question that a soft reset didn't help. However nothing was said about restarting the phone. – Kolappan Nathan Jun 4 '16 at 8:29
  • @KolappanNathan See the edit. That part was added in after my comment, rather than replying to the comment itself. – RareNCool Jun 6 '16 at 4:26
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    @RareNCool Sorry I didn't notice that. – Kolappan Nathan Jun 6 '16 at 17:28

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