7

I have Windows Phone 10, Outlook, and all latest updates. I installed Microsoft's PDF reader app (I also tried the Adobe app).

I open an email and tap on a PDF attachment. Instead of opening, it tells me that I need an app and should search the store. I click "Yes", it takes me to the store, and a blank page is shown.

How do I open PDFs in Outlook?

PS: I also tried saving the file to the phone, and opening it in the File Explorer app. But it doesn't get saved, and the file is not there!

  • Is this happening with all attached pdfs or just one. I doubt if might be the pdf is corrupted. – Shweta Goyal Jun 15 '16 at 5:42
  • By default, edge opens the pdf documents and i just tried it now, please try with other attachments, as Swetha said, it might be a corrupted pdf! – Ram Raj Jun 15 '16 at 5:46
  • All PDFs. Actually this problem has been reported before many times. Pity they haven't fixed it yet. Images open properly, just PDFs that don't. – qphone Jun 15 '16 at 6:39
  • @qphone Uninstall the Microsoft's PDF reader app. Then install an another reader like Foxit or Adobe. It worked for me that way. I think it is problem with the PDF reader app. – Kolappan N Jun 15 '16 at 11:16
4

I have the same behaviour. But the JPG attachments are also unable to open. If I click to forward the email, I can open the attachments without any problem. It's simply a bug.

1

I re-installed the PDF reader app from Microsoft and now everything works fine.

1

PDF reader app is about EOL. Open PDF using Edge now on-wards.

0

First of all download the PDF Attachment from Outlook. Then click on it. A list of PDF readers option will be shown to you(I have Adobe Acrobat Reader and PDF Reader), click any one. The PDF will open.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.