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I have bought a new Lumia 930 (it's EE version but network unlocked) the phone update showed some language support update, so I tried installing it. The problem is that the update download is stuck at 0% and I'm not able to cancel it. Now I want to update my phone to W10 but the when I open phone update, it's constantly showing 'downloading update' but it's stuck at 0% from 3 days. I downloaded windows upgrade advisor, it says W10 is available. So please help me install W10 on my NL930.