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I have a Microsoft phone.

After leaving it for a while, the screen goes black and only the time shows (normal / expected behaviour).

If the screen has been black for a little while (about a minute), the phone wont respond to anything.

The time is frozen at the point it stopped responding.

The only thing I seem to be able to do is hold the power button down until the device resets. Then the phone works fine, until the black screen shows again.

What can I do to stop this?

  • please mention your os. – Ram Raj Jul 19 '16 at 7:41
  • its in my tags - windows 10 – Jimmery Jul 19 '16 at 11:18
  • i meant the build too, redstone or threshold, because redstone is very buggy – Ram Raj Jul 19 '16 at 15:37
  • how do i discover this information? – Jimmery Jul 19 '16 at 15:56
  • settings->system->about-> click 'more info' where you'll find OS build number. – Ram Raj Jul 19 '16 at 15:59

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