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I did a hard reset and now am being asked for a recovery key. I do not know what this is nor how to find it. It would much appreciated if you guys could help me solve this problem. Thank You. Jason

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    What is the version of OS your phone is running? Is it 8.1 or 10 or something else? – Kolappan N Jul 30 '16 at 6:47
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Recovery key is because you had Bitlocker turned on.

You can find all your recovery keys here

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