I recently ported my WhatsApp number to another network. When porting was completed I put a new SIM in my phone. And then my WhatsApp stopped working, it said you have to update WhatsApp but I checked there is no update available. So I uninstalled it and then again reinstalled it. Now all my chats are removed, they didn't even come back from the backup. What should I do? Also, my ported SIM is not activated too, will this have an effect?
- The backup of whatsapp in Windows devices stay local , i.e; they get saved in sd card or in internal memory unlike Apple and Android devices, where backups go to cloud(idrive n Google drive respectively).
- Before uninstalling the whatsapp, you must check for backup(whatsapp automatically backs up the messages from time to time), then next time while reinstallig the app, it will ask if u want to restore the messages.
- and because you didn't do that, am sorry, your messages are gone.
- or you could just reinstall again and you can restore previous messages that were available before installing whatsapp. Check if you have Whatsapp\WinPhoneBackup folder in sd card.