Hello I have two windows phone models running on windows 8.1. My Lumia 1020 (909) and Lumia 630 were okay until about two weeks ago when I started having mail exchange server problems which in turn affected windows store and some applications like whatsapp. I wiped the lumia 1020(909) and now I can't add a Microsoft account to allow me to download and access the store. I have tried everything I have read online and still nothing. And now I'm hearing some of my friends using windows lumia phones are having similar challenges.

  • Are you getting any error codes? – Rowland Shaw Nov 7 '16 at 9:09
  • Maybe this is a server problem, not your problem. Sometimes I got failed when upgrading apps, but when I tried later, it would work. – Travis Hu Nov 23 '16 at 7:31

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