My lumia 800 can't seem to match an incoming call number to a contact. The contacts have the country code but the incoming number does not. Incoming SMS have the country code and are matched to the proper contact.
Any ideas?
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Sign up to join this communityMy lumia 800 can't seem to match an incoming call number to a contact. The contacts have the country code but the incoming number does not. Incoming SMS have the country code and are matched to the proper contact.
Any ideas?
That happened to me too. I am not absolutely sure, but I believe it was just after I updated my Lumia 800 to WP7.8. I flashed it with Nokia Care Suite and the ROM was intended for the asia-pacific market, so it could be that.
Are you in the same situation?
can you post a screenshot of the incoming call? I noticed that some of the country codes that use to come in as +49 or +44 (Germany and UK) are now coming in as 49 XYZ which will not match the contact. I wonder if that's the same issue you are seeing. Verizon only, ATT still seems to work just fine on the same device
This is a Windows Phone 8 problem across most brands and I've contacted Microsoft who said the work around is to have 1 contact e.g. joe blogs with 2 numbers (mobile number = +64 22 123456 and mobile number 2 = 022 123456) (+64 is my New Zealand country code) and saved in your contacts (I use Outlook sync via an Exchange server).
The contacts will then display properly on the incoming call. I realise this is a pain as you have to double up on everything for now and I'm waiting for a fix to be released from Microsoft along with the rest of you. There is a reg hack but that may be for the more technically minded.