This question already has an answer here:

I have 15 apps to download but it just will not update anything. It keeps on asking for my Microsoft account password . i never had a password on my phone?

I have rebooted my phone but still no luck.

marked as duplicate by Kolappan Nathan, Thomas, User5, Indrek Jan 16 '17 at 6:37

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.


Your phone is asking for your Microsoft account password and not your phone password. You should have a Microsoft (Outlook) account before you can use the Windows Store Service and download or update apps.

You can make a Microsoft Account here. Follow the on-screen directions to complete the procedure.

Next, you'll need to sign in to the account on your phone. Go to Settings > email+accounts > Microsoft account. Enter your email and password, then try to update the apps.

Give me an upvote if it helped. If you still have some problems, ask me in the comments.

Not the answer you're looking for? Browse other questions tagged or ask your own question.