I have a Nokia 635 phone. It will not open the message app (texting) or the email app and whenever I press their icons it just bounces immediately to the start screen. The emails show up in the notifications but whenever I click them it also bounces back to the start screen. Text messages aren't showing up at all in notifications. Any ideas on how to fix it? I really need it to work soon.

  • Have you tried rebooting your phone?
    – Rowland Shaw
    Jan 19 '17 at 8:33
  • Is your phone running Windows Phone 8 or Windows 10 Mobile?
    – Indrek
    Jan 20 '17 at 7:51

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.