I had been facing some sim issues on my blu win hd lte. I decided to reset it. I clicked the reset button and the phone rebooted and the blu logo came but after a second or so the phone screen went blank and nothing happened.

I tried plugging it in only to find that my device was stuck in a reboot loop. It would vibrate, the blu logo would come up and the same will happen over and over again. If I do not plug it in, it all just happens once.

I tried resetting with the button combination but but that just does the same thing as long as I am holding the buttons.

Is there any way I can fix my phone?


You can use the Windows Device Recovey Tool. According to Microsoft it works with BLU devices,

It works on Acer, Alcatel, BLU, HTC (One M8 and 8X), LG, Lumia, NEO, UniStrong, VAIO and Yezz phones running Windows Phone 8 or later.

Previously I have used this tool to recover my phone after it was struck in an update loop (in the gears icon). I hope you can use it for the loop in Reset process.

Here are the steps on How to use the Windows Recovery Tool. It is from my answer ragarding the update loop I mentioned earlier.

I went through the same problem. You should use the Windows Device Recovery tool.

Note : You need an active internet connection on your PC.

  1. Download and install the Windows device recovery tool from here.
  2. Launch the device recovery tool.
  3. Remove all USB device.
  4. If possible switch off your phone. If not it is okay.
  5. Connect you phone via USB.
  6. In the device recovery tool, select Lumia and select My phone is not detected.
  7. The tool will automatically find your device. enter image description here
  8. You will be having Install software instead of the reinstall as shown above. Click on that icon. The next screen will ask you for a reason. Provide one and click next. You will see the following screen. enter image description here
  9. Click on Continue.
  10. Now it will download about 1.6GB-2GB for WP8.1 and 2.7GB for Windows 10 Mobile of files from the internet. Don't worry if it gets broken in the middle just hit retry it will resume from where it left. enter image description here
  11. Then the new OS will be installed on the phone.

Note: For phone that came with Windows phone 8.1 only Windows Phone 8.1 will be installed and not Windows 10. You can update to Windows 10 later.

Images taken from : Windows Central article

  • 1
    Thanks a lot for taking your time to answer this question. In fact, I have done that the very day I posted this question. Seemed like the only way out. Though not to mention with an internet connection like mine, it isn't really a breeze to go through with all those downloads. Anyways thanks a lot and I hope that this answer will be of some help to anyone else who might stumble upon it.
    – YaddyVirus
    Feb 26 '17 at 19:06

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