Sometimes apps on my Lumia 650 will crash when started. Restarting the phone does not help, neither is it a problem with installing it on the SD card etc. Most of the time a reinstall cycle will work, but this will wipe the app's data. Is there any other way to fix this?

2 Answers 2


Try a complete soft or a hard reset of the phone (that mostly helps here on my side, and these problems normally occur after an update like the Creators Update), but be sure to backup your files etc. before!

  • Even I had the same problem. The whole system was in a messed up state. But once after a hard reset, phone is working fine. As John Archer said, make sure to backup all your files and applications before a hard reset.
    – Dan
    Jun 29, 2017 at 12:09
  • The problem will persist after a hard reset after some time. A hard reset is basically a reinstall cycle.
    – Daniel Tan
    Dec 20, 2017 at 0:33

Navigate to the store page of said app, and click on "Launch" or "Install" from there. The app will then start normally.

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