1

A friend of mine has an update but can't install it because of this message "some settings are managed by your organisation".

enter image description here

How can this be fixed without a reset to factory settings?

(I don't have the device with me, nor do I know the model or OS version).

1

Only a reset factory setting can helps you. I had the same issue on NL1020 then on a NL930. Sorry about that.

  • sorry but this is a no go... pffft – juFo May 24 '17 at 11:35
  • Resetting the phone is not an advisable for organizational account attached Windows Phones. – Nirav Madariya May 24 '17 at 15:11
  • Sure that's not cool, but when a windows phone is bugged, this is the best ( and often only ) solution. – Louis Grasset May 26 '17 at 6:36
1

Check the Group Policies applied by the organisation to which the phone is connected.

Ask the Group Policy Administrator to apply a special group policy for your phone that will enable it to update Windows.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.