I have removed all the files from my Lumia 640 XL and now my playlist shows a red exclamation mark for those missing files. Can someone assist me with resetting/rebuilding my Groove Music file list, just like it is when I start my mobile for the first time where it builds the playlist?

  • Have you tried resetting the Groove app? You can do it from within its Settings menu. – Indrek May 30 '17 at 15:57

Follow these steps:

  1. Open Settings
  2. Click on System
  3. Select Groove Music
  4. Click the Advanced options link
  5. Click the Reset button
  6. Click Reset one more time to confirm.

Using the reset feature will delete all the app data on the device, including preferences and sign-in details.

  • The above steps don't work on system apps. Groove is a system app and reset button is greyed-out. – mms911 Jul 12 '17 at 7:27

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