I have a Lumia 640 with Windows 10 Mobile. Lately the Photos app, when clicked to open, just closes immediately. How can I fix this?


Windows 10 Mobile has a nifty functionality that allows you to reset an app if it misbehaves. However, it is not available for most system apps, including Photos.

Try doing a soft reset. It usually resolves most app crash issues.

Whilst your phone is on:

Press and hold the Volume Down and Power buttons at the same time until you feel a vibration (about 10–15 seconds). Ignore the "slide down to power off" screen.

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