Since last wednesday (14.2.2018) neither me(Nokia Lumia 520) nor my friend(Nokia Lumia 530) cannot use Facebook anymore. Both phones are still on Windows 8.1, and didn't manually updated software). What's the problem? Well, I cannot click on the icons on the top for new friends, messages and notifications, unless I hold my finger on it so long, that it offers me to open it in new tab. After I open it in new tab, then I can read private messages, but cannot reply: the "send" button isn't working, unless I rapidly press it about 10-20 times while also pressing "enter" button on the keyboard.

Was there any kind of an update or something? Did facebook changes/updated it's own platform so it's not working on it anymore or something? Anyone else got the same problem? (I guess I'm not the only one)

  • Are you using the Facebook app, or the website within the browser? – Rowland Shaw Feb 19 at 12:51
  • Website within the browser. I'd use the app, but there ain't any apps at all for WPs :) – Jakey Feb 19 at 14:02
  • Odd, there certainly used to be an app for Facebook – Rowland Shaw Feb 20 at 8:47
  • Okay, just downloaded an app, it's working great. The thing is, that it doesn't offer to send PMs, it just offers me FB Messenger. Ok, if I download it, same problem as before: can't start a conversation with anyone, messages cannot be send. – Jakey Feb 20 at 9:43
  • My lumia 520 has exactly the same problem as you describe. It started around the same date as well. I've tried using the UC Browser which does accept input on the blue notification bar but fails at loading a lot of sub pages on Facebook correctly. Also tried flashing my phone again, but that did not solve the problem. Looks like something on the mobile FB page is broken specifically for our Windows 8.1 phones. – Rick v. Nooij Feb 26 at 11:18

I have wondered if it was an Internet Explorer specific issue, but so far I've not had any issues with other mobile websites I visit.

If the combination of IE11 and the Facebook page code are the problem, upgrading to W10M and Edge should likely solve it.

Unfortunately the Lumia 520 was excluded from the W10 upgrade. I'm currently scanning through the possibilities of getting around that.

If I succeed I'll let you know

  • Thanks for the info. Is there any official statements or announcements about this "update" or what-so-ever happened? Because I just see this event just another reason to cross over to the Android. Unfortunatelly. – Jakey Feb 26 at 15:28
  • In my quest for answers I've not come across anything that would explain the sudden change in behaviour yet. Some posters on isitdownrightnow.com appear to be having the same problems, though. But they haven't posted any specifics on what phones or platforms they're using. Installing W10m on a Lumia 520 appears to be possible, but it requires a registry hack to make it appear like a newer model phone and downloading the Windows Insider app to upgrade. Sounds a bit to tedious to me. – Rick v. Nooij Feb 27 at 14:38
  • Yes looks like Lumia has issues. Can other browsers work instead of IE? – Robert Ajuoga Apr 4 at 17:24
  • 1
    I've tried 1 or 2 but didn't. But I've managed to use FB on winowsphone simmilar to what it was before. To "open" messages, hold a finger on the icon, then open it in a new bookmark. To send a private message, press send then enter on a keyboard. You gotta get feeling for that. Has to be ~0.5 seconds difference. – Jakey Apr 4 at 20:14
  • I've solved the problem by buying a Lumia 650 :\ – Rick v. Nooij Apr 12 at 8:36

protected by Community Apr 5 at 5:36

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.