I'm trying to troubleshoot crashes I'm having on my Lumia 950 with Field Medic. I'm not sure how to get it to work. It seems like it's mostly crashing if I play podcasts and try to do something else at the same time, but not always. In the advance options in Field Medic I chose Enable Shutdown Tracing and Include Netlogs. In the Dump Settiings I have Include system logs and crash dumps as on., Include disksnapshot data as on, Include power logs as on, Choose a user mode crash dump option is full. I then extracted the .etl file with the following command:

tracerpt *shutdown*.etl -o logdmp.xml -of XML -lr -summary logdmp.txt -report logrpt.html -f HTML

I got a logrpt.html file that's empty, a logdmp.xml file that 60 Gigs, and a logdmp.txt file that's 1.4 Meg. I'm having problems finding an app that can open the logdmp.xml file. I did scroll through the logdmp.txt file and didn't see anything useful. I have some experience analyzing dump files and the eventvwr, etc.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.