Have no Audio with my Nokia model RM 984. While inserting battery heard audio for a few seconds.HELP. Also turned phone, hoping if I reset internet connection, maybe this might solve the problem. But alas, it did not work. I am desperate. HELP

migrated from superuser.com Jul 29 '18 at 20:04

This question came from our site for computer enthusiasts and power users.

  • Can you rule out a hardware failure? – Aulis Ronkainen Aug 1 '18 at 11:57

Calm-down please. Tell us what happened before we can offer a possible solution.

As @Aulis pointed....

  1. Why did you removed the battery in first place?
  2. Did you dropped it somewhere? (just a blind-guess: liquid inside phone)

In-short: What were you doing with you Lumia 830, just before this happened?

I would suggest you to try a Soft Reset first:

Go to Start Screen. Then Press Volume Down + Power button, until phone vibrates. (can take 10-15 seconds). Wait for it to restart.

Hope this helps! You are welcome for more trouble-shooting.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.