On my Nokia Lumia 620, whenever I try to connect to a secure wi-fi network that uses WPA2 Enterprise for security and 802.1x (PEAP using MSCHAPv2) as its authentication method, I get an error message saying "could not reach wifi network" even though I know it's in range and I know the password is correct.

This seems to have been reported earlier on the Microsoft Answers community as well as news sites. That was for Windows Phone 7 though. Does the same bug exist to this day, and if yes, is there any workaround for it?

  • Did you manage to solve this?
    – user1977
    Sep 23, 2013 at 23:38
  • @HaLaBi Nope :/ Sep 24, 2013 at 12:09
  • I think it will be fixed in GDR3, along with TTLS suport Oct 1, 2013 at 10:00

2 Answers 2


This is fixed in GDR3 update - make sure you have updated your phone to at least 8.0.10512.142

If your carrier doesn't have the update you can get it the following way:


  • · Go to http://apps.windowsstore.com and login with Microsoft Live ID.
  • Tap on OS Preview for Developers ·

    Scroll down and click on Download button, it will take you to “Preview for Developers” app screen ·

  • Click on install , it will initiate install on the device remotely if not It will send the mail to the same account, open the link to install the app ·

  • Install the app and accept terms and conditions and go check for
    updates again from settings screen. ·

  • Boom you will be on GDR3



This was resolved in the end by two different things, and I'm not sure which one was more critical so I'm mentioning both:

  • I got the GDR3 update
  • ..and more importantly, my company deployed a mobile device management (MDM) solution that automatically downloads and installs company certificates which are used for authentication on the WiFi network.

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