Windows 8 wont recognize my Lumia 925

Question

Windows 8 doesn't seem to properly recognize my phone.

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You can see that windows knows I have a Windows Phone device plugged in.

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It shows up in Devices...

Clicking on it

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Gives me this. If I open up the Windows Phone thing.

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It tells me to connect my phone...

It is connected. :(

I have. But I can try again soon. I'm just uninstalling all the software then will re-install, reboot, and reconnect. — Phill, Aug 31 '13 at 18:13
Ahhhh, I got it working. It still wouldn't connect so I unplugged it, turned my pc off. Plugged it in and booted with it plugged in, picked it up that time and now theres no issue plugging it in etc. — Phill, Aug 31 '13 at 18:31
in case you still have this problem, just install Windows Media Feature Pack for Windows 10 or 8 or 7.. it will work like charm winbeta.org/news/… (for windows 10) — user13950, Aug 4 '15 at 20:06

Phill · Accepted Answer · 2013-08-31 18:50:03Z

I spent maybe two hours getting this working. In the end I:

Uninstalled all software.
- Zune
- Windows Phone (Windows 8 App)
- Windows Phone (Windows Desktop App)
Rebooted the computer with the phone not plugged in
Shut down the computer
Restarted the phone
Plugged it back into the computer
Turned the computer back on
Installed the Windows Phone app (Windows 8 app)

Everything worked fine after that.

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