I locked myself out of my phone by entering the wrong password too many times. However, instead of the usual "Try again in 1 minute" message, it says I need to wait 24,135 minutes (more than 16 days)!
What can I do to unlock the phone today?
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Sign up to join this communityI locked myself out of my phone by entering the wrong password too many times. However, instead of the usual "Try again in 1 minute" message, it says I need to wait 24,135 minutes (more than 16 days)!
What can I do to unlock the phone today?
i had the same problem but i finally overcame it. switch off the phone , re-insert the sim card and turn it ON. the phone will update to its current time and it will ask you to enter your password again
This is a known bug. You can try again in double of the time from the last attempt. So if it showed 1 minute, it would be in 2 minutes, after that 4 minutes etc.
I think it got fixed in GDR2 update but not 100% sure
Make sure you have enough battery power.
Power off your device and disconnect charger.
Connect charger and simultaneously press power and volume down buttons until an exclamation mark appears on screen.
Press the following buttons in order: Volume down, volume up, power, volume down.
Wait for phone to reset.
You have 4 buttons....volume down, and camera. Hold. Don't let go, now press the power button. You should have a cog on screen . . Your phone is now wiped . Easier than sending it back !!!!
Depending on the version, but a simple reboot should reset the counter.