I recently purchased an unlocked Lumia 810 from eBay. It is unlocked from T-Mobile and I am using it with Wind Mobile in Canada.

Everything is working fine until I discovered that I could not get data probably because my phone has T-Mobile settings in it.

I went to Settings > Cellular and tried looking for an option to change APN settings (I have successfully done this on other Windows Phones).

To my surprise, I didn't have any options available to change APN settings. This is what I saw:

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There is nothing after the sim applications button.

Anyone have any ideas as to why the APN settings button isn't available or a work around?

Other specs:

Software: Windows Phone 8.0 OS version: 8.0.10327.77

Edit 1: In an effort to try and address the situation, I updated the OS to 8.0.10512.142. The problem still persists


As a workaround to be able to input my APN settings, I download the Nokia Access Point app which adds a new options under Settings called access point which allows me to define a new Internet/MMS APN.

To get this app, scan this QR code:

enter image description here

  • In my case this app came with my carrier configs even though my phone is unlocked. – Vitor Canova Nov 6 '13 at 9:54

AFAIK, the APN settings are available in the Access Point settings not in the Cellular settings. To access that go to:

Settings -> Access Point. It is the last options in the settings menu.

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  • I don't have access point in settings. I'm guessing that's carrier specific. – karancan Nov 6 '13 at 1:30
  • @karancan My device is unlocked. It is not bound to a specific carrier. – user1977 Nov 6 '13 at 1:41
  • I don't have any other explanation for why you can see that option and I can't. I am now in the process of updating my software to GDR 3. Let's see if that helps. – karancan Nov 6 '13 at 2:04
  • @karancan that should work perfectly since GDR3 is generic. – user1977 Nov 6 '13 at 2:06
  • I have updated the question – karancan Nov 6 '13 at 2:37

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