I'm trying to sync my iTunes library with Lumia 920 (using the windows phone app) but my macbook doesn't recoginize the phone. I already tested the usb ports (even with another Lumia, and the WP App recognized it), and I can sync the 920 on windows 7. My macbook just don't recognize MY phone. Does anybody knows why?

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  • Have you tried a different USB cable, or a different USB port on your Mac? – Neil Turner Nov 25 '13 at 22:14
  • Yep. Tried all ports and different usb cables. This cable works well when I connect a Lumia 820, but my 920 don't. – J. Morais Nov 25 '13 at 22:21
  • Did you install the windows phone app? – akid Nov 26 '13 at 9:00
  • Yes, I'm using windows phone app – J. Morais Nov 26 '13 at 10:42
  • Are the running OS X Mavericks (10.9) with all the updates? – Neil Turner Nov 26 '13 at 18:34

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