3

I hard reset-ed my phone HTC 8X yesterday and added the contacts again and found out that it gives an error on the Google account!!

Here is the error message:

Google error Not updated Your phone doesn't have enough memory to sync information at the moment. Last tried 12 minutes ago Error code: 800700E

The phone storage is empty as reset-ed it.

Can anyone help me with this? as all of my contacts are exists on Google.

UPDATE 4: the issue here with the contacts sync ONLY, the mail just works fine!

UPDATE:

OS version: 8.0.10501.127

UPDATE 3: phone storage:

  • The only thing I can say is that I'm currently in GDR3 and I don't have this problem. – Vitor Canova Dec 16 '13 at 14:12
2

I fixed the issue.

The issue was from the pictures associated with the contacts at Google so I removed all of the pictures then the sync worked perfect.

The pictures may be too large for Windows Phone to handle.

Reference: http://answers.microsoft.com/en-us/winphone/forum/wp8-wpaccount/google-contacts-sync-error-on-htc-8x-wp8-gdr3/06d61a94-27de-43ec-b620-b856803b125c#ThreadAnswers

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