4

I have been quite happy with Skype's performance on Windows Phone 8 except for one issue. When I place a call and the recipient picks up, it will automatically put the call on speaker, and there doesn't seem to be a button on the UI to change it to the earpiece, unless it's hidden somewhere.

It makes it a bit awkward in public places. I have tried various combinations of devices

  1. Vodacom Lumia 1020 Lumia Black <-> Vodacom Lumia 1020 Lumia Amber
  2. MTN Lumia 925 Lumia Black <-> Vodacom Lumia 1020 Lumia Black
  3. Vodacom Lumia 1020 Lumia Amber <-> Windows 8.1 PC
  4. Samsung Galaxy Note 8 Android 4.1.2 <-> Vodacom Lumia 1020 Lumia Amber

Is there a workaround which needs to be done to make the call use the earpiece? There are 5 WP8 phones in my house, making Skype quite useful and I don't want to have to stop using it.

| improve this question | |
  • Write a negative review on the Skype App in the store. They will issue an update – cha Jan 31 '14 at 3:35
  • @cha I saw yesterday they released an update for Skype, but it hasn't appeared for my network yet. I noticed the last couple of times it will use the earpiece for about 5 seconds before switching to loudspeaker. – Cindy Jayakumar Jan 31 '14 at 5:13
  • We only switch to the loudspeaker if the incoming call is a video call, or you answer yourself with video. We're aware this is less than ideal for certain situation. – Claus Jørgensen Apr 21 '14 at 17:16
5

I notice that apps like whatsapp switch from loudspeaker to earpiece speaker if you hold the phone to your ear. It was so simple, I thought I had a weird bug where it would switch between the two, then I realized it works if I just hold it to my head. Perhaps this is the same for Skype or for the media player in general on the phone?

| improve this answer | |
  • Interesting. Will try it out – Cindy Jayakumar Feb 18 '14 at 10:56
  • 2
    It works! Since the update Skype has been more reliable, and I guess it solved my issue as well. Thanks! – Cindy Jayakumar Feb 26 '14 at 5:10
  • What you say about it using the earpiece for about 5 seconds first makes sense then, it's assuming you are holding it to your ear, then realizes you aren't and switches to loudspeaker :) – David d C e Freitas Feb 26 '14 at 5:15
  • 1
    Actually it's related to if either party answers with video. You wouldn't hold a video call up to your ear, would you now?-) – Claus Jørgensen Aug 25 '14 at 0:02

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.