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I am new user for Lumia 720 WP When i try to Update my phone, could see a blank status of updating message remains for a long while.

How do i resolve this issue? Is it a Device defect?

enter image description here

Thanks..

  • 1
    Where you connected to WiFi at the time? – Rowland Shaw Feb 7 '14 at 12:25
  • Yes it was connected with wifi.. – Sankarann Feb 7 '14 at 13:09
  • Have you restarted the phone? what is the current software version (Settings > About)? – Neil Turner Feb 9 '14 at 14:01
  • change ur region and language to US. then, it will work immediately. – user8403 Jun 14 '14 at 7:08
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you need phone recovery tool to update lumia 720 as its was nokia brand phone and now new lumai phone comes under Microsoft labels .you can get the tool online in Microsoft web site.enjoy

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    Could you edit your question and add a link to the recovery tool that you mentioned? – Fabio Silva Feb 27 '15 at 17:05

protected by Vitor Canova Mar 17 '15 at 11:49

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