I'm getting error codes C10103E8 or 800706BF when attempting to play tracks on my Nokia Lumia 620 (OS version 8.0.10328.78).

All types of tracks are failing to play: tracks downloaded with Xbox Music Pass, locally owned MP3s copied to SD card, tracks streamed using Xbox Music pass.

Please help it's driving me crazy not to mention wasting my £9 / month subscription.

  • Have you tried resetting your phone? 0x800706BF indicates an RPC failure, which seems to indicate some problem launching code needed to play MP3s. – Hannah Vernon Feb 14 '14 at 15:17
  • Yes, I've tried a soft and hard reset. – McBainUK Feb 17 '14 at 13:41

After upgrading to WP8.1, I no longer have these issues.

  • That's good to hear - don't forget to flag this as the accepted solution - you can always accept a better answer later, if it comes along. – Rowland Shaw Dec 8 '14 at 12:19
  • I thought the "Answer your own question" button would mark it as the answer automatically. Anyhow, thanks for the reminder. – McBainUK Dec 8 '14 at 13:10

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