I am having Nokia lumia 920. Sometimes my phone's screen does not work. I pressed the unlock key but it does not makes any difference. Keys blink for few seconds and goes off again. Then when i tried to call it from another cell it worked and display worked fine. It has happened two times in previous three days. It is worrying me please suggest me. I have Black software update in my phone but the problem is similar to this Thread. Also my phone's info is here in the image.!
1 Answer
If the problem persists, then you really only have two options:
- Reset the phone to the factory settings and hope that it helps
- Get the phone replaced under warranty
In both cases you will lose all of your data, so make sure that you have a backup.